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Nov 29, 2016, 3:48 PM
33 Posts

How to disable APNS in IBM Traveler

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 4

Hello,

I have a fairly simple question:

How do I disable Apple Push in Traveler 9.0.1.14?

According to this Technote: http://www-01.ibm.com/support/docview.wss?uid=swg1LO84586

The notes.ini-Parameter nts_push_enable_apns is not available anymore. So isn't it possible to disable Apple-Push anymore?

Thanks for any help,

Manuel

Dec 9, 2016, 11:54 AM
20 Posts
APNS
Hi

Traveler enable the APNS as default, what you should know is the APNS server is a public ip you should check the IP can be reach or not from your traveler server.

This source should  be connected , use" ping gateway.push.apple.com" check the connectivity

If traveler server in a private network the proxy have to be used
http://www.ibm.com/support/knowledgecenter/SSYRPW_9.0.1/push_messaging_proxy.html

And what you should do is check the notes.ini relate to verse production and set it.

The parameter NTS_PUSH_ENABLE_APNS=false should be removed from notes.ini
and also you should enable the access to apple APNS services

Or

You can disable NTS_PUSH_ENABLE_APNS_APPLE_VERSE_IBM_PRODUCTION = false

Bare in mind that each device controls how it registers for APNS.  

For example connection for Verse for Citrix Production to gateway.push.apple.com on port 2195 is active and is enabled via
NTS_PUSH_ENABLE_APNS_APPLE_VERSE_CITRIX_PRODUCTION

If you don't want to allow that app to use APNS, you will have to disable it too.  

See the full list of NTS_PUSH_ENABLE_APNS parameters below:
http://www.ibm.com/support/knowledgecenter/SSYRPW_9.0.1/List_of_Notes_ini_settings.html



Dec 12, 2016, 8:16 AM
33 Posts
Thanks, but...

Hi,

Thank you for the Infos. In the list of Parameters, there are a lot of parameters about disabling Push for Verse.

But what about disabling push for the native mail app?

Thanks again,

Manuel

Dec 22, 2016, 6:57 PM
5 Posts
APNS
The native built in mail app on Apple iOS does not use APNS for push.  It uses a long poll request from the app to the server using the Exchange ActiveSync protocol.  Individual users can disable this if they do not want to do push and switch their account settings on the iOS device to Fetch New Data as Fetch instead of Push.  On the device, go to Settings->Mail->Fetch New Data-> Find your Traveler account and change the settings from Push to Fetch or Manual.  You can also change the Fetch settings to be either every 15, 30 or 60 minutes (or manual).

Dec 23, 2016, 9:08 AM
33 Posts
Very interesting, thank you

There might be my misunderstanding, thank you. And I thought, the native App would push with APNS (erm, get pushed to).


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal